100% Nonsmoking hotel and all rooms include microwaves & refrigerators. We are less than one mile from the United States Air Force Base, Boeing Company, and Chevron. The hotel is conveniently located within walking distance to various corporations including: 元 Communications, Northrop Grumman, Avalon, Tac Air & Unisys. Corporate travelers appreciate the location and convenience of this hotel located two miles from Salt Lake City Airport & within walking distance of the TRAX new light rail system. We truly love our loyal IHG Rewards Members & value their business. Included: bagels, muffins, fruit, yogurt, coffee and juice The staff of the Holiday Inn Express Salt Lake City location provides guests outstanding service in many different ways.

Due to COVID-19, we are serving Grab N Go bags for Breakfast. I’d probably stay at another hotel next time but I don’t see us returning to SLC.The award winning Holiday Inn Express Hotel & Suites Salt Lake City Airport East is close to Downtown and the Airport convenient for the business or leisure traveler. And then we had to go up to level 3 for airline checkin. It’s interesting that they don’t drop you off at the “departure” area but level 1 for the hotel pickup.

We reserved the airport shuttle for 9:30am and he was there waiting for us. I think they are short staffed like everywhere. There was a hole in the bathroom door as if someone punched it. After a total of 30 min the shuttle driver finally came. We called the Holiday Inn again and after 3rd tried, the staff picked up the phone and said he’d call again. He said he saw the shuttle driver in the “waiting parking lot” just sitting there. After 20 min and no shuttle, we stopped another hotel shuttle driver to see if he could take us to his hotel and we’d walk back to the HI. After 9 times of trying and the phone being disconnected, someone finally picked up the phone and said he’d send the shuttle driver. We called the hotel to get the shuttle to take us back to the hotel. Then we took our rental car back to the airport the night before we left. Then the next day, our room keys didn’t work, so we had to go back down and get new keys.

We went back down and the front staff was very kind, apologized and gave us vouchers for free breakfast for the 2 days we were there and, of course, gave us a new room. After we checked in and went to our room (at around 7:30pm) housekeeping never cleaned the room from the last guest.

Holiday inn salt lake city airport west